Donovan and Bauer Auto Group
2020 appeared like one thing all of us had by no means skilled. 2021, I believe, most thought we’d hopefully return to regular.
Properly, 2021 was even a bit crazier but. Our workers at Donovan and Bauer Auto Group have been round, however nobody within the automotive dealership enterprise has actually skilled the stock scarcity like there at present is just about ever of their profession.
The enterprise used to operate that we might get you nearly no matter you’ll need, and if we didn’t have it, we might probably get it from one other dealership, commerce for it, and have you ever your new automotive or truck in just a few days’ time.
Now it has grow to be a way more factory-ordering course of. Prospects aren’t actually used to the brand new course of. Relying on a sure mannequin, it used to take round eight weeks, generally even much less, to order your new automobile in. Generally that may nonetheless occur, however we have now had many shoppers ready six-plus months for a few of their automobile orders. Orders which can be delayed as a result of half stock shortages and even lacking digital semi-conductor pc chips that may energy many various issues in a automobile.
It’s been very making an attempt occasions for our workers and our clients. Our society has grow to be certainly one of immediate gratification. Society has not realized to attend three to 6 months to take supply of a brand new automobile. However in some situations, that’s what clients might be confronted with.
I give our staff a ton of credit score. It’s a making an attempt work surroundings these previous two years. Between COVID-19 and the consequences it has placed on the worldwide provide chain points, it usually will get irritating. However, it’s a must to study that getting annoyed received’t remedy the issue. You’ll simply be left mad and indignant and nonetheless have the issue with it. We hope that it will get higher the remainder of 2022 and into 2023, however it is a worldwide concern and as most issues are, it’s going to take time to get higher.
We respect our clients’ and staff’ endurance. We are going to get via it collectively!
—Troy Donovan, Donovan and Bauer Auto Group